logo Shipleys Bingo

Terms & Conditions

By registering and using our platform, you agree to be bound by these Terms & Conditions ("Terms"). Please read them carefully before proceeding.

Eligibility Requirements

To use our services, you must meet the following eligibility criteria:

  • You are at least 18 years old (or the minimum age required by law in your jurisdiction).
  • You reside within a country that allows online gaming.
  • You have not previously been banned or restricted from using our platform.

Minimum Age Requirements

We require all users to be at least 18 years old. We may request proof of age if we suspect someone is underage.

Geographic Restrictions

Our services are only available in jurisdictions where online gaming is permitted. We may restrict access to certain countries due to regulatory or compliance issues.

Account Registration Rules

To register an account, you must provide accurate and complete information. You can only have one active account at a time.

One-Account-Per-User Policy

You agree not to create multiple accounts for yourself or others. If we detect multi-accounting activity, we may close your account(s) without notice.

Identity Verification and KYC

We require all users to verify their identity through our standard Know Your Customer (KYC) procedure before making withdrawals. This includes providing valid government-issued ID and proof of address.

Account Accuracy Obligations

You must ensure that the information on your account is accurate and up-to-date. Failure to do so may result in delays or restrictions on your use of our services.

Account Security Responsibilities

You are responsible for maintaining the security of your login credentials and keeping them confidential.

Login Credentials and Password Protection

Choose a unique, strong password for each of your accounts. Do not share your password with anyone. If you suspect unauthorized access to your account, contact us immediately.

Restricted Behaviour and Prohibited Activities

We prohibit certain activities on our platform, including:

  • Multi-accounting
  • Sharing or selling login credentials
  • Collusion or cheating in games
  • Manipulation of the gaming software

Engaging in any prohibited activity may result in suspension or closure of your account(s).

Multi-Accounting and Fraud Prevention

To prevent multi-accounting and ensure fair play, we use various security measures, including IP blocking and behavioral analysis.

Bonus and Promotion Rules

We offer bonuses and promotions to our users. Our bonus terms will be communicated separately for each promotion. Please read them carefully before participating.

Wagering and Gameplay Conditions

Unless otherwise stated in the rules of a specific game or promotion, all bets placed on our platform must comply with the following conditions:

  • Minimum bet amounts apply
  • Maximum bet limits are in place to prevent excessive wagering

Our gaming systems will detect and void any wagers that do not meet these requirements.

Bonus Abuse Prevention

We reserve the right to cancel bonuses or promotions if we suspect abuse by a user.

Deposits and Withdrawals

For details on deposits and withdrawals, please refer to our dedicated section below.

Deposits and Withdrawals

Our payment systems allow for both secure depositing and withdrawing funds. Please note that certain restrictions apply:

  • A minimum deposit of £10 applies.
  • Withdrawing any amount above the monthly limit may require verification proceduresPlease find additional information in our dedicated section on deposits and withdrawals.

Verification Before Withdrawals

Before making a withdrawal, we will verify your account information through our standard Know Your Customer (KYC) procedure. This includes verifying the source of funds used for depositing or withdrawing

Verification Procedures

Our team may request documentation to verify any unusual activity or discrepancies between deposited and withdrawn amounts.

Processing and Review Procedures

We strive to process all deposits, withdrawals, and account updates within a reasonable timeframe, but delays can occur due to compliance procedures or payment processing issues. In such cases, please allow up to 10 working days for resolution

Technical Interventions or Voided Gameplay

In the event of technical problems with our systems, we may void wagers placed during this period.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account(s) if:

  • You engage in prohibited activities.
  • Your account is suspected of being compromised by unauthorized third partiesYou fail to comply with these Terms and Conditions

Intellectual Property and Platform Ownership

The content, services, software, and logos presented on our platform are owned by us (or our suppliers).

Limitation of Liability

Our liability for losses or damages arising from the use of this site is limited as per applicable law.

Modification of Terms

We may change these Terms at any time without prior notice to you. Your continued use of the platform after such changes implies your acceptance of them

Contact or Support Guidance

For questions about our services, bonuses, deposits, withdrawals, or other issues related to account operation and rules enforcement, please contact us.

Our dedicated support team is available 24/7 for any inquiries you may have.