logo Shipleys Bingo

Privacy Policy

At Shipleys Bingo, we are committed to protecting your personal data and respecting your online preferences. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our platform.

What Personal Information May Be Collected

When you register an account with us or interact with our website, mobile application, or other services, we may collect certain information about you. This includes:

  • Contact details (e.g., name, email address)
  • Login credentials and password information
  • Device and browser data (e.g., operating system, device type, browsing history)
  • Usage analytics and behavioral data to help us understand your interaction with our platform

Account Registration Information

When you create an account or update your profile, we may collect additional information from you. This includes:

  • User ID
  • Password
  • Profile picture and other public profile details
  • Date of birth (to ensure compliance with age restrictions)

We use this information to manage accounts securely and verify identities.

Device and Browser Information

Our platform collects some basic device and browser data, such as the type of operating system you're using or your internet browsing history. This helps us improve our website's performance and user experience.

Usage Analytics and Behavioural Data

We collect aggregated, anonymised usage analytics to understand how users interact with our platform. This may include information about the pages visited, duration of visits, device types used, and other behavioral patterns.

This data is crucial in developing a better user interface and improving overall services quality.

Cookies and Tracking Technologies

Our website uses cookies for functional purposes, such as storing user preferences (e.g., language settings) or facilitating single sign-on capabilities. We also use third-party analytics tools to provide insights into user behavior.

Cookies can be disabled through browser settings but may impact platform functionality.

Communication Preferences

You have the right to control your communication preferences with us. You can opt-in or out of receiving marketing communications, promotional offers, and other targeted messaging at any time by updating your account preferences or contacting our support team directly.

We will not contact you if you explicitly opt-out of all forms of communication from Shipleys Bingo.

Marketing Opt-ins and Notifications

When providing services to users who have consented to be contacted for marketing purposes, we send promotional offers based on their interests. These communications are clearly marked as such and provide an opportunity to unsubscribe at any time.

Opt-in choices include:

  • Receiving updates about our new features or special events
  • Participating in surveys to help us improve the platform
  • Being notified of exclusive promotions or loyalty rewards

Data Storage and Retention

We take reasonable measures to maintain a safe environment for storing user data. Our retention period for personal information is 12 months after account deletion, at which point we anonymise any remaining behavioural data for ongoing analytics purposes.

All stored information can be accessed in the account's settings or via our support team on request.

Security and Account Protection

Your security is of paramount importance to us. To prevent unauthorised access, we implement industry-recognised protection measures such as password hashing (using Bcrypt), two-factor authentication for enhanced security when accessing sensitive areas like password resets.

You should use unique strong passwords that you keep confidential.

User Rights Regarding Personal Data

Users have the right to request corrections or deletions of their personal data. In compliance with applicable laws, we provide clear instructions on how to initiate such requests within our platform settings and offer support assistance as needed for these processes.

Please exercise your rights using account preferences accessible in “Account Settings”.

Age Restrictions and Minor Protection

To comply with age restrictions implemented by various jurisdictions worldwide, we prohibit access from users under a specified minimum age (in some countries). Parents or guardians are responsible for ensuring their children's online safety and use of our platform in compliance with these regulations.

We monitor accounts from suspicious minors activity to prevent potential misuse.